Privacy Policy
Who we are
This website, sybilottenstein.com, is owned and operated by Sybil Ottenstein Mental Health Counselor, PLLC, doing business as Somatic Psychotherapy ("we," "us," or "our"). Inquiries made through this website are handled by our practice, Somatic Psychotherapy Center.
This policy explains what information we collect when you visit this website or contact us through it, and how we use it. It applies only to this website. If you become a client, your clinical information is protected under our Notice of Privacy Practices, which we provide separately.
Information we collect
We collect only what you choose to send us, plus limited technical information needed to run the site.
Contact form: your name, email address, phone number, and anything you write in your message.
Spam protection: our contact form uses Google reCAPTCHA, which collects technical information such as your IP address, browser details, and how you interact with the page, to confirm you are a person and not an automated program.
Map: our homepage includes an embedded Google Map showing our office location. When it loads, Google may collect technical information such as your IP address and browser details.
Website hosting: our hosting provider, Squarespace, automatically records basic technical information, such as IP address and browser type, to deliver and secure the site.
Site analytics, only with your consent: if you click Accept on our cookie banner, Squarespace collects general information about how visitors use the site, such as pages viewed and how you arrived. If you don't accept, these analytics cookies are not set.
We do not use Google Analytics, advertising, or social media tracking tools on this website.
How we use and share your information
We use your information only to respond to your inquiry, schedule consultations, understand in general terms how the site is used (if you consent), and keep the website working and secure. We do not sell your information or use it for advertising.
We share information only with the service providers that run parts of this website:
Squarespace hosts the website, receives contact form submissions, and provides site analytics if you consent.
Google provides reCAPTCHA spam protection and the embedded map. Use of these services is subject to the Google Privacy Policy and Terms of Service.
Our email provider delivers messages between you and our practice.
We may also disclose information if required by law.
Cookies
This website uses essential cookies that Squarespace needs to run the site, and Google may set cookies through reCAPTCHA on our contact form and the map on our homepage. Squarespace analytics cookies are set only if you click Accept on our cookie banner. We do not use cookies for advertising. You can also block or delete cookies in your browser settings, though the contact form may not work properly if you do.
Please don't send clinical details
The contact form and email are not secure channels for sensitive health information. Please share only what we need to get back to you. We will discuss clinical details with you directly.
How long we keep it and how we protect it
We keep inquiry information only as long as needed to respond to you and for ordinary business records. We use reasonable safeguards to protect it, but no website or email system is completely secure.
Minors
This website is intended for adults and is not directed to anyone under 18. We do not knowingly collect information from minors through this website.
Your choices
You can ask us to access, correct, or delete the information you sent through this website by emailing us at the address below.
Changes to this policy
We may update this policy from time to time. The effective date below shows when it was last changed.
Contact us
Sybil Ottenstein Mental Health Counselor, PLLC, d/b/a Somatic Psychotherapy
Email: hello@somaticpsychotherapycenter.com
Effective date: October 29, 2026